Privacy Policy

Last Updated: [Insert Date]

1. Information We Collect

We take your privacy seriously. When you use MindBridgeClinic, we may collect:

• Personal Identification Data: Name, email, phone number, date of birth.
• Health Information: Medical history, symptoms, session notes (protected health data).
• Technical Data: IP address, browser type, session timestamps (via encrypted logs).

2. How We Use Your Data

Your data is used solely to:

• Schedule and conduct secure telepsychiatry sessions.
• Maintain legally required medical records.
• Improve our service quality (aggregated, anonymized data only).
• Compile with legal and regulatory obligations.

We never sell, rent, or share your identifiable health data with third parties for marketing.

3. Data Security & Encryption

We implement industry-standard security measures, including end‑to‑end encryption for video/chat sessions and encrypted database storage. While we strive to protect your information, no electronic transmission is 100% secure, and we cannot guarantee absolute security.

4. Data Sharing & Disclosure

We may share your information only in the following limited circumstances:

• With your explicit consent (e.g., referral to another specialist).
• To comply with legal obligations, court orders, or to protect public safety.
• With trusted service providers who assist in operating our platform, bound by strict confidentiality agreements.

5. Cookies & Tracking

Our website may use essential cookies to maintain session security and preferences. We do not deploy advertising trackers or sell cookie data to third parties. You can control cookie settings through your browser.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and obtain a copy of your personal data.
• Request correction or deletion of your data (subject to medical record retention laws).
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with a relevant data protection authority.

To exercise these rights, contact us at the details below.

7. Children’s Privacy

Our Services are primarily intended for individuals 18 years or older. If we learn that we have collected personal data from a minor without verifiable parental consent, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Updated versions will be posted here with a new “Last Updated” date.

9. Contact Information

Data Controller: MindBridgeClinic
Email: [[email protected]]
Address: [Your physical address, if required by law]
Emergency Note: This email is not for crises; in an emergency, call your local emergency number.

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